The network connection was lost

Generic information ok. But when it comes to logging in to show membership card: "The network connection was lost", "The network connection was lost" repeatedly without being able to clear it and to log in, all the while Im streaming music or video from the Internet! Have this problem on and off for a few years now. I have iPhone 6 and OS9. Worthless for smartphone, really. I deleted the app.

RobertValenzuela about AARP Now, v2.4.0